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At Soch Designs, all products are made to order and customized just for you.
Because items are custom-made, returns or exchanges are not accepted for:
Customers are advised to double-check sizing and product details before ordering.
A replacement or refund will be offered if:
Issues must be reported within 30 days of delivery, with the order number and clear photos of the problem. Contact: shout@sochdesigns.co.uk
If a claim is approved, the customer will receive either a free replacement or a full refund to the original payment method.
Shipping costs are non-refundable unless the item is faulty or incorrect.
If a refund has not been received, customers should check their bank account, contact their payment provider, and then reach out to shout@sochdesigns.co.uk.
For any issues, contact: shout@sochdesigns.co.uk
Soch Designs is a custom clothing and accessories store. We create made-to-order items including T-shirts, sweatshirts, long sleeves, purses, shoes, and more—often with humorous or nostalgic designs.
Yes! Every item is made specifically for your order. This means each product is printed or produced after you purchase it.
We recommend checking the size guide on each product page before ordering. Since items are made to order, we cannot offer size exchanges.
Orders typically arrive within 7–10 business days. This includes: 2–5 days for production, 3–5 days for shipping (UK).
Because items are custom-made, we do not accept returns or exchanges for sizing or change of mind. However, if your item arrives damaged or incorrect, we'll fix it—just contact us within 30 days.
Please email us with your order number and photos of the issue. We'll arrange a replacement or refund.
Orders are processed quickly, so changes or cancellations are not always possible. Contact us as soon as possible and we'll try to help.
Not yet.
We do our best to display products accurately, but slight differences in color or placement may occur due to the custom production process.
You can reach us anytime at: shout@sochdesigns.co.uk
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